Economic Impact Payment/ Stimulus Checks

Assistance with Bills and Loans

General Bills/Loans

If you are anticipating having trouble paying bills or loans on time then reach out early to lenders and creditors.


Spectrum: waived late fees and will not terminate service for 60 days.

Credit Cards

Many major credit card companies have put new procedures in place to assist those who have been financially impacted by the COVID-19 pandemic. Contact your provider and see what procedures they have put in place to assist you.​

Student Loans

If you are unable to make payments on your student loans then you may qualify for a delayed or reduced payment program.

Contact your provider to review the options available to you such as an income-driven repayment plan or a graduated repayment plan.

Additional information from The U.S. Department of Education

Home Mortgage

All New York State regulated financial institutions are required to provide 90-day mortgage forbearance for individuals experiencing financial hardship due to the COVID-19 pandemic. Contact your loan provider for more information on how to apply for forbearance.

If you have been denied forbearance, and believe your application was wrongly denied you may file a complaint with the New York State Department of Financial Services or call 1-800-342-3736. 

Assistance Filing Taxes

Filing Deadline

The NYS tax filing deadline and IRS Federal tax filing deadlines have been pushed to July 15, 2020. All taxes owed to NYS and the IRS will need to be paid by this date as well.

Consumer Protection from Fraud


Emergencies are the ideal times for scammers to take advantage of consumers. Be cautious about who you provide financial information to. 

How FEC Can Help

Syracuse FEC counselors are equipped to provide assistance in avoiding and recovering from consumer fraud:


Counselors can file a consumer fraud complaint with the New York State Attorney General's Office

Counselors can file complaints about coronavirus fraud

For More Information


Legal Aid Phone Numbers:

Appeals 315-218-0168
Divorce and UIB 315-218-0141
Family Court 315-218-0198
Foreclosure 315-218-0145
Immigration (English) 315-218-0196
Immigration (Spanish) 315-218-0152
Landlord Tenant 315-218-0141
Parole 315-218-0153
General Intake 315-218-0141
General Intake (Spanish) 315-218-0105